Our Philosophy
We strive to provide high quality medical care to help our patients live longer, healthier lives.
We will provide the best possible service to our clients and educate them so that they may be fully informed partners in the lifetime of their pets.
We will treat our clients, our patients, and each other as we would like to be treated; our clients and colleagues with respect, honesty and consideration, and our patients with kindness and compassion.
We will provide the best possible service to our clients and educate them so that they may be fully informed partners in the lifetime of their pets.
We will treat our clients, our patients, and each other as we would like to be treated; our clients and colleagues with respect, honesty and consideration, and our patients with kindness and compassion.
We are pleased to now offer payment by Interac e-Transfer
Just ask one of our team members how!
Just ask one of our team members how!
Telemedicine is available for a fee to our regular clients, where appropriate.
We are continuing to follow all recommended public health guidelines, and thank all of you for your continued co-operation and support. The safety of our team and clients is extremely important.
JANUARY 14th, 2021 UPDATE
RE: PROVINCE-WIDE STAY-AT-HOME ORDER
Thank you to all our clients and your furry family members for your ongoing understanding and support during these last several months!
The NEW PROVINCE-WIDE STAY-AT-HOME ORDER
will NOT change how we continue to offer care.
RE: PROVINCE-WIDE STAY-AT-HOME ORDER
Thank you to all our clients and your furry family members for your ongoing understanding and support during these last several months!
The NEW PROVINCE-WIDE STAY-AT-HOME ORDER
will NOT change how we continue to offer care.
We are considered an ESSENTIAL SERVICE,
and will carry-on with a “curbside” model of operation for ALL visits to either location:
and will carry-on with a “curbside” model of operation for ALL visits to either location:
If you require veterinary care, prescriptions, or supplies for your pet that are not available online through myVETstore , PLEASE call us first.
If it is determined that your pet needs to be seen by a veterinarian, we will schedule an appointment.
Some cases may be suitable for a telemedicine option, instead.
When visiting either of our locations, please CALL US to let us know you have arrived.
Payment can be made over the phone with a VISA or Mastercard or via Interac e-Transfer.
Please adhere to the following guidelines:
1) DO NOT visit our hospital if you are experiencing ANY symptoms of illness. We want to continue to provide excellent care for your pets, and in order to do so, we need to stay healthy.
2) If your pet requires veterinary care, we ask that only one HEALTHY person brings your pet to the appointment. If this is impossible for you, please let us know and we will work together to find a solution.
3) Purchases of food and products other than prescriptions can be made online from myVETstore , and will be shipped directly to your home free of charge. If you require any assistance registering or are unable to use this service, please call us at: 705-645-3077.
4) We ask that you provide us 2-3 days notice to prepare prescription medications for pick up.
If it is determined that your pet needs to be seen by a veterinarian, we will schedule an appointment.
Some cases may be suitable for a telemedicine option, instead.
When visiting either of our locations, please CALL US to let us know you have arrived.
Payment can be made over the phone with a VISA or Mastercard or via Interac e-Transfer.
Please adhere to the following guidelines:
1) DO NOT visit our hospital if you are experiencing ANY symptoms of illness. We want to continue to provide excellent care for your pets, and in order to do so, we need to stay healthy.
2) If your pet requires veterinary care, we ask that only one HEALTHY person brings your pet to the appointment. If this is impossible for you, please let us know and we will work together to find a solution.
3) Purchases of food and products other than prescriptions can be made online from myVETstore , and will be shipped directly to your home free of charge. If you require any assistance registering or are unable to use this service, please call us at: 705-645-3077.
4) We ask that you provide us 2-3 days notice to prepare prescription medications for pick up.
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Have you registered for myVETstore yet? Veterinary-approved products and food may be ordered
conveniently, online.
Since March 2020, we have been offering FREE HOME DELIVERY on VETstore orders.
We will continue to do so until further notice.
Visit www.myvetstore.ca/centennialah OR www.myvetstore.ca/gravenhurstvs
to register. Register with the practice location you visit most often.
conveniently, online.
Since March 2020, we have been offering FREE HOME DELIVERY on VETstore orders.
We will continue to do so until further notice.
Visit www.myvetstore.ca/centennialah OR www.myvetstore.ca/gravenhurstvs
to register. Register with the practice location you visit most often.
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We welcome all of our clients to join us on facebook! Please "like us" and "follow us" to see cute pictures of our patients, interact with us through games and postings and obtain important information and facts. We can't wait to see you there! |
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